Concerning product recalls and consumer alerts we take care of a fast, empathic and reliable establishment of contact.
Product recalls and consumer alerts can affect your livelihood. Our communication team will determine, together with your legal team, which information is required and who the required point of contact for the enquiry is.
The aim is to ensure legal certainty, avoid costly legal processes and protect valuable brands from a loss of image. ECON TEL employees are trained in the psychology of communication and can answer questions with the right mix of sensitivity and expertise. In such sensitive processes, discretion is particularly necessary because data protection certainly plays an important role.